Data Deletion

Last updated 11 September 2026

You're free to leave whenever you want, and to take your data — or its deletion — with you.

How to request deletion

Email support@timeajob.com from the address on your account and ask us to delete it. We'll confirm back to you once it's done, normally within a few business days.

There's no self-serve "delete my account" button in the product yet — every request today is handled by us directly, by hand. If that changes, this page will say so.

What gets deleted

Your account, and every client, project, task, time entry, invoice, estimate, expense, and file you've stored in TimeAJob. Financial records Paddle is legally required to retain for tax and accounting purposes (e.g. transaction history) stay with Paddle, our merchant of record, independent of anything we delete on our side.

Cancelling vs. deleting

These are different things. Cancelling your plan (from Settings, any time) stops billing and drops you to the Free plan — your data stays exactly as it is. Deleting your account, described above, removes the data itself. Cancel if you might come back; ask us to delete if you want it gone for good.

Exporting first

Before deleting, you can pull your own data out via the API (clients, projects, time entries, and invoices), or export time entries and invoices as CSV from their respective pages in the app.

Questions

Email support@timeajob.com — we read every message ourselves.